Frequently Asked Questions (FAQs)

What is PrEP, and how does it work?

PrEP (Pre-Exposure Prophylaxis) is a medication that, when taken consistently, can significantly reduce the risk of acquiring HIV. It works by preventing the virus from establishing a permanent infection.

How do I purchase PrEP from PrepClub?

Simply browse our PrEP catalog this includes oral medication and vaginal rings, select your preferred medication, and upload your prescription. Choose your payment method (medical aid or credit card) for a secure transaction.

Can I buy HIV self-testing kits without purchasing PrEP?

Yes, you can order HIV self-testing kits independently from our platform to monitor your HIV status.

How do I use the HIV self-testing kit?

Each self-testing kit comes with clear instructions. Follow the steps provided in the kit, and if you have any questions, our customer support team is here to assist you.

Is my information kept confidential?

Yes, we prioritize your privacy. All information provided during the ordering process is handled with the utmost confidentiality.

How can I track my order?

Once your order is dispatched, you will receive a tracking link to monitor the delivery status.